We understand that your personal information and privacy is important to you. We make every effort to ensure that the information you share with us is recorded accurately, retained securely, and used only according to your wishes.
What: During the course of our relationship we may collect some personal information. This may include your name, street and email address, phone numbers, and credit card information. We also have a record of your purchases and donations. We sometimes have more detailed information from patrons who have been dedicated and long-term supporters of Lorraine Kimsa Theatre for Young People (LKTYP), for example the names of members of their family, business addresses and special interests.
When: Most of this information is collected when you buy tickets, make a donation or register for the Drama School. It may come to us through your phone call, mail or email order or when you come to the Box Office.
Why: We need this information for billing purposes, to mail your tickets, to contact you about changes in schedule or upcoming events and special offers: in short, to provide the level of service you have come to expect from us.
Mailing List: Your name will be added to our patron list when you book tickets, make a donation or register for the Drama School. This enables you to receive regular communications from LKTYP. From time to time, you may receive information from like-minded arts organizations or our sponsors that we believe you may find of interest. If you prefer not to receive this information, please contact us at 416.862.2222 or boxoffice@lktyp.ca.
We try to contact all our ticket buyers at least once every year to obtain feedback, update information and offer the opportunity to become more closely associated with the LKTYP through membership.
Sponsorship plays a vital role in funding our productions and helps to keep costs down. LKTYP may sometimes offer our patrons special promotions on behalf of our sponsors. Sometimes, as a service to our patrons, we may also distribute information regarding related cultural organizations.
Where: Only authorized personnel have access to this information. If ever we share your information with an outside organization (such as the mailing house that sends out our season handbook), we have a contract binding them to the same strict privacy controls that we use ourselves.
Information that you provide at this website during the secure connection is encrypted for security and transferred with no risk of being intercepted. We also assess new technology for protecting customer information on an ongoing basis.
How: With your consent, we will send you information that we believe to be of interest to you. We are also committed to ensuring that patrons and donors do not receive an unreasonable number of letters or phone calls.
Any concerns or complaints must be made in writing and can be addressed to:
Privacy Policy Committee
Lorraine Kimsa Theatre for Young People
165 Front Street East
Toronto, ON M5A 3Z4
Please be aware that our Privacy Policy is still evolving. Check back here for updates.
If your information changes, or if you no longer wish to receive communication from us, please inform us at 416.862.2222 or boxoffice@lktyp.ca.
